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A special message from Mandy, our founder


"So now you’re pregnant... what next? Well, it’s all about your baby, of course.  It’s funny isn't it, how that realisation can suddenly hit you: yes you really are going to be a mum, congratulations!  It’s completely normal to be concerned about your pregnancy and want to do everything you can do to make it go as smoothly as possible. It’s easy for friends and relatives to tell you that things will be "just fine" or worse still, fill you with dread over stories of what happened to a friend of a friend of a friend. But that’s not really what you need. You want someone who has the time to listen and understand, who can guide you through your pregnancy, providing you with all the information you need to help you get the best out of these months.

I think that a midwife service should be just like having a really clever friend looking out for you. One that knows what you need to be prepared for before the baby comes, who knows what’s going on with your body when you ask “eugh! is that normal?”; someone who knows when to call the hospital or when to put your feet up… and above all, someone who’s always there when you need her.

If you've got all that already, well, then you're very lucky indeed.

In years gone by, that’s precisely what a midwife would do. But things have changed since then. While NHS midwives are bringing more babies safely into the world than ever, a lot of mums might say they've lost that “human touch”. Providing that sort of care takes time -  the time to get to know you, the time to listen to your concerns and the time to provide gentle reassurance when needed.


And that’s just the pregnancy! The suddenness of becoming a mum can be quite overwhelming. One moment you're patting a bump and the next you’re holding a baby. I think for most mums that’s the biggest surprise.  It’s at this moment that many of us realise that those last months reading books, browsing websites and asking friends wasn't quite the preparation they thought it was. Of course, your mum will offer to impart the wisdom of her years, but funny how it’s all starting to sound a little like her setting the new baby ground rules, isn't it? (yes, it happens to all of us!)

Sometimes you just need a straight answer. Why is she crying?  Is this normal (again) and is it alright to do that whilst pregnant? You need that clever friend to talk to, not just with answers to those questions that are on your mind but also to the ones you haven't thought of yet…

So the question is: when's the right time to start thinking about this?

That's easy: Now.  In the calm before the storm with a level head and the time to take it in, and at a pace that suits you. Have what you need to know explained step by step and one to one.

You can have all this with a little help from your friends here at Norla; with complete, structured information, calmly delivered by a professional midwife.  We know from experience what it is you need to know; all you need to do is decide what you want to talk about and when.  We take care of the rest.

Congratulations and good luck - we're looking forward to getting to know you.


Chief midwife, founder of Norla Healthcare and mum of two

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